Terms of Service, General-Use Disclosures & "Please Read This" Disclaimers

1.We are not lawyers. Seriously.

Plain English: We're a software company, not your attorney.

Recourse and Astra AI are not a law firm, are not lawyers, and are not your lawyer. Using Recourse does not create an attorney–client relationship, does not make anything you type "privileged" or confidential in a legal sense, and does not entitle you to legal representation from us. We provide a tool. That's it.

2.This is an AI. AI lies for a living.

Plain English: A robot reads your screenshot. The robot is often wrong and very confident about it.

Part of Recourse uses large-language-model AI to read images and extract text. This technology "hallucinates" — it invents facts, misreads numbers, gets dates and senders wrong, and states false things in a calm, authoritative voice. Every output — the extracted details, the "assessment," the confidence label, the dollar range, and the draft letter — may be inaccurate, incomplete, outdated, or flat-out fabricated. Treat all of it as an unverified starting point, never as fact, advice, or truth. You are responsible for independently checking everything before relying on it for anything.

3.Not legal advice. Not a legal opinion. Not anything legal.

Plain English: This is informational only. It is not advice about your actual situation.

Everything Recourse produces is for general informational purposes only. It is not legal advice, a legal opinion, a guarantee, or a substitute for a licensed attorney evaluating your specific facts. The law (including the TCPA), how courts apply it, statutory amounts, deadlines, and defenses vary by jurisdiction and change over time, and we may describe them incorrectly. We can be wrong about the law, wrong about the math, wrong about the dollar amounts, and wrong about whether you have any claim at all.

4.No guarantees. Of anything. At all.

Plain English: We promise you nothing.

We do not guarantee, represent, or warrant that: (a) you have a valid claim; (b) any message actually violates any law; (c) the assessment, confidence, or dollar figures are correct; (d) any demand letter will be answered, work, or be legally sufficient; (e) you will recover any money; or (f) the service is accurate, available, secure, or error-free. Any number you see is an automated guess, not an appraisal, valuation, or promise.

5."AS IS," "AS AVAILABLE," and "good luck."

To the maximum extent permitted by law, Recourse is provided "AS IS" and "AS AVAILABLE," with all faults and without warranties of any kind, whether express, implied, or statutory — including any implied warranties of merchantability, fitness for a particular purpose, accuracy, title, and non-infringement. We disclaim them all.

6.Assumption of risk — you're an adult, this is on you.

You acknowledge that you use Recourse voluntarily and entirely at your own risk, with full knowledge that it is AI-assisted, frequently wrong, and not legal advice. Any action you take — sending a letter, contacting a sender, filing in small claims, or anything else — is your decision and your responsibility alone. You assume all risk of any outcome, including an unsuccessful claim, a counter-suit, sanctions, fees, or a sender who turns out to be litigious.

7.Acceptable use — don't be the villain.

You agree to use Recourse only for messages you actually received, and you agree not to:

• Fabricate, bait, manufacture, provoke, or "set up" messages to create claims;
• Use the tool to harass, threaten, defraud, or extort anyone;
• File, send, or pursue anything frivolous, false, or in bad faith;
• Misrepresent facts in anything you generate or send;
• Use the service if you are under 18; or
• Use it for any unlawful purpose or in violation of any applicable law.

You are solely responsible for everything you generate, send, file, or claim, and for complying with all laws that apply to you.

8.The demand letter is a template you own and send at your own risk.

Any letter Recourse drafts is an editable template assembled from facts you provided and AI output that may be wrong. It is not reviewed by an attorney, not guaranteed to be accurate or legally sufficient, and may contain errors. If you send it, you do so as its author and on your own behalf — review it, fix it, and understand it first. We are not responsible for what you send or what happens after you send it.

9.Attorney matching — they're independent, not us.

If you ask to be matched with an attorney, any attorney you connect with is independent and is not employed by, partnered with for fee-sharing, or controlled by Recourse or Astra AI. We do not share in their legal fees. Your relationship with any attorney is solely between you and them, governed by their own terms. We make no representation about any attorney's competence, results, or availability.

10.Limitation of liability (the part our imaginary lawyer cares about).

To the maximum extent permitted by law, in no event will Astra AI, Recourse, or anyone associated with them be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost profits, lost recovery, lost claims, missed deadlines, legal fees, sanctions, or any harm arising out of or related to your use of (or inability to use) the service or your reliance on any output — even if we were told such damages were possible. Our total aggregate liability for any and all claims relating to the service will not exceed the greater of (a) the total amount you actually paid us to use it (which, for the free tier, is $0.00) or (b) one hundred US dollars ($100). Some jurisdictions don't allow certain limitations; where that's the case, the above applies to the fullest extent allowed.

11.Indemnification — you cover us.

You agree to defend, indemnify, and hold harmless Astra AI, Recourse, and their officers, owners, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: your use of the service, anything you generate, send, file, or claim, your violation of these terms, or your violation of any law or the rights of any third party.

12.Disputes, arbitration & class-action waiver.

These terms are governed by the laws of the State of New York, without regard to conflict-of-laws rules. Any dispute relating to the service will be resolved by final and binding individual arbitration, and you and we waive the right to a jury trial and the right to participate in any class or representative action. If arbitration is unenforceable for a given dispute, that dispute will be brought exclusively in the state or federal courts located in New York, and you consent to their jurisdiction.

13.Changes, severability, entire agreement.

We may change the service or these terms at any time; material changes are reflected by the "last updated" date, and continued use means you accept them. If any provision is found unenforceable, the rest stays in force. These terms (plus the Privacy Policy) are the entire agreement between you and us about the service and supersede anything said elsewhere.

14.The deeply ironic disclaimer about this disclaimer.

Yes — parts of this very document were drafted with the help of the same kind of AI we just spent fourteen sections warning you about. So even these terms could contain errors. They are provided as-is, are not legal advice, and have not necessarily been reviewed by a licensed attorney. If anything here actually matters to you, have a real lawyer look at it. We are, after all, the company telling you not to trust the robot.

15.Contact

Questions, complaints, or "I'm a real lawyer and you got something wrong": anthony@theastraway.com.